Dr. Franks is a Board Certified Emergency Physician practicing at Emory University Hospital Midtown (EUHM). Dr. Franks graduated from Spelman College in 1995, where she continues to be an active alumnae supporter and a mentor in the Health Careers Program. She attended Morehouse School of Medicine graduating in 1999. Dr. Franks completed her residency in emergency medicine (EM) at Emory and served as Chief Resident from 2001-02. Since residency, she has been on faculty at Emory where she is an Associate Professor responsible for patient care in the Emergency Department as well as clinical teaching of residents and medical students. She also serves as the Co-Director for the Emergency Medicine Administrative Fellowship which has been established to train future physician leaders in Emergency Medicine.
Dr. Franks has served as the Associate Medical Director for the Emergency Department at EUHM and is now the Chief Quality Officer for the hospital where her responsibilities include physician leadership, risk management, patient safety, quality reporting, and process improvement. In this role, Dr. Franks leads and coaches multidisciplinary teams using various methods of process improvement (Lean/Six Sigma, Model of Improvement, TeamSTEPPS) to drive performance and enhance teamwork. Dr. Franks is an active mentor to junior faculty, residents, medical students and various graduate students completing training experiences at her hospital.
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