Healthcare Management Brighton, England, United Kingdom
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Mike is currently delivering a European business strategy which achieve sustainable and profitable growth through refocusing resources to achieve consistent improvements in Customer Experience.
He is directing a customer centric cultural
transformation across the European marketing function establishing industry leading Customer Experience capabilities in Pfizer’s Innovative Product Business for this region. He is accountable for creating and embedding a Customer Experience framework across Europe drawing from best practice found inside and outside of the pharmaceutical industry.
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