OVERVIEW
Meeting the Challenge: Managing Difficult and Noncompliant Patients is organized by MedPro Group and will be held during Nov 01, 2016 - Oct 31, 2019. This CME Conference has been approved for a maximum of 1.0 CE credits.
Course Description :
Healthcare providers often accept patients into their practices, but later regret these decisions based on the emergence of difficult or noncompliant patient behaviors. Identifying the potential for these behaviors and learning how to manage them is key to successful provider–patient relationships. This program provides participants with information about managing difficult and noncompliant patient behaviors by addressing situational circumstances, provider/staff issues, and patient factors.
Course Objectives :
Upon completion of this activity, learners should be able to:
• Identify factors that may contribute to problematic or noncompliant patient behaviors.
• Identify proactive steps for reducing the escalation of problematic or noncompliant patient behaviors.
• Discuss the role of technology in patient engagement.
• Discuss strategies for effectively handling new or established patient visits when patients are difficult and/or noncompliant.
• Summarize the process for discharging a patient from the practice.
Additional details will be posted as soon as they are available.
SPECIALITIES
Healthcare ManagementMedical Education