Communication and Patient Retention (Jan 25, 2019 - Jan 25, 2022)

Communication and Patient Retention is organized by Spear Education.

Release Date: 01/25/2019
Expiration Date: 01/25/2022

Course Description:
Growing an active patient base is what most practices want to accomplish. Although efforts geared toward finding new patients are important, keeping existing patients in the practice is equally critical. In this team meeting, Dr. Dichter explains the role communication plays in keeping new patients coming back and retaining existing ones.

Learning objectives:
• Understand some of the challenges to finding new patients using external marketing.
• Review the patient pyramid.
• Learn how communication can, both positively and negatively, impact the patient experience.

Additional details will be posted as soon as they are available.