Catch the Wave: Delivering Exceptional Customer Service to Improve Patient Care
Webcast
0.5 AMA PRA Category 1 Credit™ ...OVERVIEW
Catch the Wave: Delivering Exceptional Customer Service to Improve Patient Care is organized by Washington University School of Medicine in St. Louis (WUSTL).
Date:
Wednesday, November 19, 2025, 8:00 AM - Friday, November 19, 2027, 12:00 AM
ACCME Objectives:
- Improve communication skills
- Understand drivers of patient satisfaction
- Apply patient-centered care techniques
ANCC Learning Outcomes:
- Improve communication skills
- Understand drivers of patient satisfaction
- Apply patient-centered care techniques
ACCREDITATION & CREDITS
Accreditation:
In support of improving patient care, Washington University School of Medicine in St. Louis is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credits:
AMA PRA Category 1 Credits™ (0.50 hours), AMA PRA Category 1 Credit™ Designated Non-Physician Participation Certification (0.50 hours), ANCC Contact Hours (0.50 hours), IPCE Credits (0.50 hours)
TARGET AUDIENCE
PhysicianNurseSPECIALITIES
Patient and Family Centered Care
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