OVERVIEW

CAPA: Corrective and Preventative Actions and Non-Conformances is organized by Global Wizdom (GW) and will be held on Mar 24, 2020.

Key Take Away:
What is a non-conformance? When a non-conformance does occur, it is critical to get to the real origin of the problem. Root Cause Analysis uses a specific set of steps, with associated tools, to find the primary cause of the problem, so that you can:
• Determine what happened.
• Determine why it happened.
• Figure out what to do to reduce the likelihood that it will happen again.
• Take appropriate corrective action

Overview:
CAPA assumes that systems and events are interrelated. An action in one area triggers an action in another, etc. If you cannot prevent a problem from occurring, you can trace back these actions to discover where the problem started and how it grew into the symptom you’re now facing and take appropriate corrective action. If you only fix the symptoms – what you see on the surface – the problem will almost certainly happen again… which will lead you to fix it, again, and again, and again.

Why Should You Attend:
CAPA is both a precursor to and component of RCA that helps people prevent non-conformances from occurring and if all else fails; answer the question of why the non-conformance occurred in the first place. Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem. What is a non-conformance? When you have a non-conformance in the laboratory, how do you approach it? Do you jump in and start treating the symptoms? Or do you stop to consider whether there’s actually a deeper problem that needs your attention? If you look deeper to figure out why the non-conformance occurred, you can fix the underlying systems and processes that caused it.

Areas Covered in the Session:
• Taking pro-active preventative actions
• Identifying a non-conformance
• Examining the Data
• Identifying Possible Causal Factors
• Identifying the Root Cause(s)
• Taking Corrective Action
• Verifying the effectiveness of the corrective action

Speaker:
Michael has been an Environmental Microbiologist for more than 47 years. He is a Past President of the Ontario Food Protection Association (OFPA), The International Association for Food Protection (IAFP) and AOAC International.