Ambulatory Safety Course - Module 12: When Things Go Wrong in the Ambulatory Setting

Ambulatory Safety Course - Module 12: When Things Go Wrong in the Ambulatory Setting is organized by Massachusetts Medical Society (MMS).

Activity Term:
Original Released Date: January 12, 2015
Review Date: July 12, 2016, January 12, 2018, July 31, 2018   
Termination Date: July 31, 2018, July 31, 2021

Accreditation:
AMA Credit Designation Statement  
The Massachusetts Medical Society designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

National Commission on Certification of Physician Assistants (NCCPA)
Physician Assistants may claim 0.50 Category 1 credits for completing this activity. NCCPA accepts AMA PRA Category 1 Credit(s)™ from organizations accredited by ACCME or a recognized state medical society.

Description:
 Led by patient safety experts, Dr. Lucian Leape and Dr. Gordy Schiff, this session offers advice about the disclosure process after an adverse event, providing support and immediate care for your patient, follow-up communication, and support for clinicians. This video and accompanying 4-page guideline provide ambulatory leaders some of the skills and tools to handle challenging situations.

Learning Objectives:
• Understand the value of the clinician initiating the disclosure process after an adverse event.
• Describe the immediate steps that should be taken after an adverse event is identified.
• Understand why failure to communicate an adverse event is riskier than openly communicating.

Additional details will be posted as soon as information is available.