OVERVIEW

E - I, E - I, OHHH! Leadership & Emotional Intelligence is organized by The Ohio State University (OSU) College of Dentistry.

Release Date: November 4, 2024
Expiration Date: November 4, 2027

Description:
The purpose of this self-study is to provide the dental professional with a review of necessary information regarding patient care & the role of leadership and emotional intelligence within the dental office. This course will provide a brief overview on how to enhance patient cooperation and trust, through reflection, self - awareness, and communication. Through exploring the importance of emotional intelligence in the dental office, the dental professional can learn how to be their own leader, promote positivity as a team member, and implement new methods during patient care.

This self-study is designed around the idea that there is always something to be be learned! The following content is designed to provide both recent graduates and experienced clinicians with evidence -based information that can be used during patient care and team interactions. Specifically, this course is designed to aid the clinician in self-reflection.

Upon completion of this course, the participant will be able to:

Define leadership
Identify qualities of a leader
Recognize the importance of facilitation skills
Recognize the focus of the Duke Leadership Model
Identify the five components of the Duke Leadership Model
Define emotional intelligence
Recognize the five elements of emotional intelligence as defined by Daniel Goleman
Differentiate elements of emotional intelligence
Identify the role of emotional intelligence in dentistry
Identify examples of emotional intelligence
Connect personal practices to the improvement of emotional intelligence
Recognize the characteristics of The Leadership Challenge
Identify the components of The Leadership Challenge
Relate the components of The Leadership Challenge to the dental practice