Effective Leadership Communication

Effective Leadership Communication is organized by Prime Practice and will be held from Jul 10 - 24, 2025.

Service Description:
Learn effective leadership communication skills so even the toughest conversation don’t have to be tough.
The online program is a total of three modules and will be delivered online via the ZOOM platform with chats, polls and breakout rooms to enhance engagement.

What will be covered:
Module 1 - Giving and receiving feedback (2 hours)

• Understand why feedback is a critical leadership tool.
• Creating clarity for your team by giving feedback.
• Discuss cases of tough conversations at work.
• Develop your own skills in both giving and receiving feedback.
• How to create a culture of feedback in the workplace.

Module 2 - Communication skills for dealing with a tough conversation (2 hours)

• Understand the must-have tools for effective communication
• Listening techniques
• Questioning techniques
• Practice the skills of assertive communication.
• Learn more about how to stick to facts rather than emotions.
• Understand the power of not acting on assumptions.

Module 3 - 5 Steps to handling tough conversations (2 hours)

• Put together the tools form the first two modules in order to:
• Plan for your tough conversation.
• Being well prepared.
• Get useful advice from your peers.