A Practical Guide to Human Factors in Healthcare (Jan 27, 2027)

A Practical Guide to Human Factors in Healthcare is organized by Healthcare (HC) - UK Conferences Ltd and will be held on Jan 27, 2027.

Description:
The conference will also consider the growing human factors implications of electronic patient records, automation, ambient documentation and artificial intelligence. While digital technology can improve safety, productivity and access to information, poor usability, alert fatigue, automation bias and disrupted workflows can introduce new risks. Safe implementation requires technology to be designed around patients and staff, with frontline users involved in its design, testing and evaluation.

Delegates will learn how to create psychologically safe working environments in which staff can speak openly, ask for help and raise concerns without inappropriate blame. The programme will also explore the role of patients, families, Patient Safety Partners and lived-experience leaders in recognising risks and co-designing safer, more accessible services.

This conference will enable you to:

• Understand human factors and ergonomics and their practical application within healthcare
• Recognise how system conditions influence human performance, clinical decisions and patient safety
• Move beyond individual blame and simplistic explanations of human error
• Understand the difference between work as imagined and work as it is delivered in practice
• Reflect on the implications of the NHS Quality Strategy for safety, effectiveness and patient experience
• Apply human factors and systems thinking within PSIRF learning responses
• Use interviews, observations and engagement to understand how care is actually delivered
• Avoid hindsight bias, simplistic root causes and safety recommendations based solely on policies or retraining
• Develop stronger safety actions that address underlying system conditions and deliver measurable improvement
• Improve clinical decision-making in situations involving pressure, uncertainty, interruptions and competing demands
• Identify human factors risks associated with digital systems, automation and artificial intelligence
• Design and implement digital systems around clinical work and the needs of patients and staff
• Create the conditions for psychological safety, openness, civility and fair, proportionate responses
• Involve patients, families, Patient Safety Partners and frontline staff in the design of safer care
• Apply human factors approaches to medication safety, equipment, workflow, communication and service redesign
• Learn from practical case studies demonstrating improvements in patient safety, patient experience and staff wellbeing
• Reflect on your own practice and identify changes that can be implemented within your service
• Network with colleagues who are working to embed human factors and systems thinking across healthcare