The 2024 Boston Cluster

The 2024 Boston Cluster is organized by American College of Healthcare Executives (ACHE) and will be held from Jul 29 - 31, 2024 at The Westin Copley Place, Boston, Boston, Massachusetts, United States of America.

Theme: Build a Better Future for Healthcare in Boston

Description:
Join your fellow healthcare professionals to discuss the rapidly changing future of our industry while developing the skills, knowledge and mindset required to help lead your staff and organization toward new success in 2024 and beyond.

Here’s Why You Should Register:
The Boston Cluster is your opportunity to:

• Create meaningful connections with like-minded colleagues.
• Participate in innovative, interactive discussions and seminars developed by industry experts.
• Further develop your people skills, leadership strategies and business acumen while bringing new solutions back to your organization.
• Earn up to 24 ACHE In-Person Education credits toward FACHE® advancement or recertification!

Mentor, Coach, Lead to Peak Professional Performance: July 29, 2024
The practices of mentoring, coaching and leading are among the most powerful contributors to peak performance in our careers, and they have bidirectional importance. It is crucial we are well-mentored, we seek formative coaching and we are effectively led as we advance professionally. We are remiss if we do not turn around and contribute the same to those around us. This session addresses the compelling need to build bench strength by developing leaders within our organizations and profession, facilitating succession planning, and driving performance, engagement and outcomes. We will review current literature on the topics of mentorship, coaching and leadership. Then, we will guide participants through didactic and interactive learnings to nurture their effective engagement as mentors, coaches and leaders, while becoming well-mentored, coached and led by others.

Seminar Objectives:

• Apply best practices in mentoring and coaching to develop high potential leaders on their teams.
• Create psychological safety and trust in mentoring and coaching relationships.
• Leverage feedback as a tool to increase awareness, performance and engagement.

Delivery Disrupted: Innovations, AI, and Staying Ahead of the Curve in Healthcare: July 29, 2024  - July 30, 2024
Emerging technologies from big data to AI are transforming business, clinical and population health processes. These technologies are also disrupting the healthcare industry. In this challenging, interactive session, you will learn the fundamentals of big data, AI and analytics, while also examining the importance of building and creating a culture of innovation and transformation. Since the pandemic, digital health has become a priority, and leading-edge healthcare organizations must embrace this new reality to survive.

Learn how to strategically incorporate an innovation mindset and culture in your organization, with a focus on digital technologies that are reshaping the way business is conducted and healthcare is accessed.

Seminar Objectives:

• Explain the clinical, business, and population health applications and outcomes that can be achieved with AI.
• Design your AI journey, from strategy and capabilities to execution and organization.
• Assess the degree to which your board and senior executive team is poised to harness the potential of AI.
• Apply the building blocks of AI to help you innovate and understand emerging technologies.

Addressing the Governance Conundrum: Building a Board that Leads and Follows: July 29, 2024  - July 30, 2024
Effective governance is often assumed to be self-evident: a natural byproduct of a compelling mission, good people and strong leadership. When boards do their work well, they often operate in obscurity with only a few people understanding how they function, and when things go wrong, the fault may be attributed to a single individual who led the board astray or a vague account of “a toxic board culture.”

What if there are tangible steps you can take to build an effective board composed of community leaders who partner with the organization’s executives to add value? Where should busy executives focus to ensure the board stays in its lane, meets its obligations, helps the organization and serves the mission? In the world of mergers and health systems, what does a high-performing board even look like? Does governance have a meaningful role to play in healthcare anymore?

Please join nationally recognized speaker and facilitator Karma Bass for this interactive, thought-provoking, and energizing two days of learning, specifically geared toward executives who work with community hospital, not-for-profit, public district or health system boards of directors.

Drawing on more than 25 years of working with hospitals and systems across the country, Karma Bass will share insights gleaned from top-performing executives and boards she’s had the privilege of working with and will share cautionary tales from well-intentioned boards who went off-track because they lost sight of a few key governance success principles.

This two-day seminar will also include a highly interactive small group discussion on case studies where you’ll explore how to apply essential governance principles to real world issues.

Learning Objectives:

• Describe practical approaches for building governance structures and systems that reinforce the distinction between the role of the board and the role of management and deliver excellence.
• Discover differences between board practices that drive real-world performance and those that just sound good on paper.
• Identify key principles of effective governance and learn how to apply them to your board’s specific responsibilities and situation.
• Investigate what goes into designing highly effective board meetings that deliver happier board members and less harried executives.
• Identify ways to increase a board’s understanding of complex issues and streamline its decision-making processes.
• Determine how to identify, recruit, educate and retain outstanding board members who focus on the mission and support the executive team’s work.
• Define how to develop a strong board-CEO relationship.
• Discover key tips for developing a leadership team that understands and seamlessly supports the board’s role.

Be the Best Part of Their Day: Supercharging Communication With Values-Driven Leadership: July 30, 2024
This seminar offers healthcare leaders an opportunity to enhance their communication skills and become the highlight of their colleagues' day. By incorporating values-driven leadership principles, participants will gain actionable insights to engage more meaningfully with key stakeholders such as board members, physicians, senior leaders, staff employees and community members.

The presenter will draw from his extensive research on five United States hospital systems. He will share impactful lessons that led to the identification of three vital components of executive engagement. Additionally, he will present 15 actions that can be implemented to strengthen relationships and drive positive outcomes.

Seminar Objectives:

• Discover the three key components of executive engagement.
• Gain insights into 15 actionable steps to foster and improve professional relationships.
• Develop a personal leadership values statement to guide decision-making and actions.

Retooling for the Future in Healthcare Operations: The Changing Roles of Leaders: July 30, 2024  - July 31, 2024
As healthcare operational models change, so too will the operational roles necessary for success in this new environment. This seminar examines the wave of change facing today’s healthcare executives and identifies opportunities for new roles and the application of new skills. This participative course invites leaders to envision the future, examines their preparation and plans a way forward for their career path.

Seminar Objectives:

• Identify trends in healthcare operations that will require new leadership roles.
• Examine the evolution in the role of medical staff and clinical leaders and how to lead these critical stakeholders, whether they are physician or nonphysician executives.
• Conduct a self-assessment of current role and how it may change in the future.

Effective Crisis Leadership – Transforming Ourselves and Our Organizations for Success: July 30, 2024  - July 31, 2024
Our current healthcare systems are not well-structured to address long-term crises such as a pandemic. Transforming them will require a combination of short- and long-term solutions built on system-level resilience and leader effectiveness. The COVID-19 pandemic has created an opportunity for organizations to evaluate their leadership development strategies to ensure their organizations are resilient and are able to face future threats with confidence. Executives who may be exceptional leaders under normal operations are finding themselves far out of their comfort zones in handling the multiplicity of challenges and risks that this crisis has created. Many executives are selected based on operational expertise or individual contributions but may not have had the opportunity to hone leadership skills, particularly for a time of crisis. This program will help you make more effective decisions, allocate scarce resources, engage diverse stakeholders and shape change in your organization applicable for both the present crisis and future emergencies.

Seminar Objectives:

• Assess the hazards of decision-making under stress.
• Investigate the personal skills and behaviors that drive effective crisis leadership in the context of group dynamics and multiple stakeholder interests.
• Design strategies for communicating vital information to the public in a crisis.
• Explore how to mobilize and deploy large systems, using organizational design and systems management to enhance vertical and horizontal connectivity.
• Analyze the moral and ethical dimensions of life and death decision-making, such as implementing crisis standards of care.
• Describe the need for mental health leadership during times of crisis and implement solutions to improve well-being and mental health resiliency.

Additional details will be posted as soon as information is available.