Managing and Supporting Clinicians/ Healthcare Professionals Involved in a Patient Safety Incident, Complaint or Claim

Managing and Supporting Clinicians/ Healthcare Professionals Involved in a Patient Safety Incident, Complaint or Claim is organized by Healthcare (HC) - UK Conferences and will be held on Mar 11, 2019 at De Vere West One Conference Centre, London, England, United Kingdom.

Conference Description:
This conference focuses on supporting staff who have been involved in patient safety incidents, or are the subject of complaints or claims. Involvement in an incident, complaint or claim can have severe consequences on staff who may experience a range of reactions including stress, depression, shame and guilt. Recent developments including the High Court judgement against Dr Bawa-Garba have brought into focus the impact mistakes can have on staff and the lack of support they often receive.

Conference objectives:
This conference will enable you to:
• Network with colleagues who are working to support staff following incidents, complaints or claims
• Deliver a just culture that supports consistent, constructive and fair evaluation of the actions of staff involved in patient safety incidents
• Reflect on national developments and learning
• Improve immediate support and debriefing when an incident occurs
• Develop your skills in providing the staff member involved in a patient safety incident specific individual support or intervention to work safely
• Understand how you can improve processes for ensuring candour and supporting staff
• Identify key strategies for interviewing staff and taking statements
• Ensure you are up to date with the latest developments in psychological support for staff including building resilience
• Self assess and reflect on your own practice
• Gain cpd accreditation points contributing to professional development and revalidation evidence

Additional details will be posted as soon as they are available.