Moving Forward with Patient- and Family-Centered Care: Partnerships for Quality & Safety - An Intensive Training Seminar

Why Attend This Seminar? Learn from nationally recognized leaders in patient- and family-centered care and gain knowledge, skills, and practical strategies for enhancing and sustaining partnerships with patients and families to improve the experience of care and enhance quality and safety.

Who Should Attend?
They urge health systems, hospitals, ambulatory and primary care practices, and community organizations to send an interdisciplinary team of participants that includes:
• Health Care Administrative Leaders and Board Members
• Physicians, Nurses, Social Workers, Therapists, Pharmacists, Child Life Specialists, Chaplains, Security, and Other Staff
• Patient and Family Advisors and Leaders
• Quality, Safety, Human Resources and Patient Experience Personnel
• Support and Ancillary Staff
• Faculty and Students in Schools of Medicine, Nursing, Social Work, and Allied Health

Learning Objectives
Attendees will learn about:
• Patient- and family-centered care and how to apply it in different health care settings.
• Strategies for developing and sustaining patient and family advisory councils and other collaborative endeavors with patients and families.
• Examples of excellence and innovation in partnering with patients and families to improve the experience of care and clinical outcomes.
• Strategies to change the concept of families as "visitors" and support family presence and participation.
• Patient- and family-centered approaches to address current priorities in health care reducing readmissions and preventable errors, providing safe care transitions, redesigning primary care, and enhancing workforce capacity.
• Roles of senior executives and governing boards in providing leadership for change.
• How to integrate patient- and family-centered concepts in the education of health care professionals, quality improvement, risk management, patient safety, facility design, HIPAA and other privacy regulations, evaluation, and strategic planning.
• Skills necessary for facilitating and sustaining effective change. • Approaches to measure patient- and family-centered change.