Now in its 20th year, the International Forum on Quality and Safety in Healthcare is an annual gathering of professionals in quality improvement and patient safety. Over four inspirational days in London, 21 - 24 April 2015, the International Forum will again connect over 3,000 healthcare leaders and practitioners worldwide and provide a setting for them to meet, learn, share local knowledge and recognise accomplishments in improving quality and safety for patients and communities across the world.