A Practical Guide to Improving Outpatient Services

Outpatient clinics can be demanding environments. This conference focuses on improving outpatient services and delivering outstanding care; including meeting the Care Quality Commission Standards for inspection. Through expert sessions and practical case studies the conference will focus on improving, capacity, access, patient flow and waiting times in outpatient services, ensuring patient records are available, monitoring and improving patient experience, demonstrating leadership, redesigning outpatient services, developing and implementing core standards and the developing role of virtual outpatient clinics.