Speaker Profile
Susan Herrold

Susan Herrold BSN, MN, FNP-BC

Healthcare Technology, Family Medicine
Oak Brook, Illinois, United States of America

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Ms. Herrold had experience in a wide variety of health care settings prior to joining the Joint Commission in 2012. She is a Board Certified Family Nurse Practitioner. Along with her clinical skills, Ms. Herrold has expertise in ambulatory and hospital operations, patient safety, performance improvement and quality standards. As a Navy nurse nurse, Ms. Herrold served as Executive Officer of the Naval Health Clinic, U.S. Naval Academy, Annapolis, Maryland, and Commanding Officer of Naval Hospital, Oak Harbor, Washington . In these positions she was responsible for efficient oversight of all clinical, fiscal, and administrative services, ensuring quality care delivery and compliance with all regulations and standards. In addition, Ms. Herrold was the Director for Clinical Support Services for Navy Medicine which included: Pharmacy, Lab, Radiology, Quality and Risk Management, and Credentialing. Ms. Herrold received her BSN from Florida State University, and an MN from Emory University.