Susan was appointed as interim executive director of nursing and quality in May 2010 on secondment from Nottingham University Hospitals NHS Trust. She was subsequently appointed substantively on 1 July 2011. Susan has worked within the NHS for 32 years in a variety of senior nursing, service improvement and patient experience roles. Her responsibilities include infection control, nursing and midwifery, clinical governance, quality and patient safety. Initially trained as a critical care nurse, Susan has held roles in senior nurse management, education, planning and hotel services. She has also worked as part of specialist networks, national inspection teams and has worked on a number of projects for the NHS Institute of Innovation and Improvement. Susan has a strong professional drive for improving and enhancing patient care and ensuring that staff are supported and developed to influence quality and patient safety.
EVENTS & ACTIVITIES (Speaking, Spoken, and Authored)