Sue Ballato, RN, PhD, MBA, CHCQM-PS/RM, FABQAURP, is the Quality Administrator at New Hanover Regional Medical Center in Wilmington, NC. A seasoned quality administrator, she is accountable for the quality management, patient safety, and infection prevention and control programs in a large tertiary care medical center. Previously, Dr. Ballato served as a chief nursing officer, an administrative director of trauma services, and an emergency department leader in New York City, New Jersey, and North Carolina.
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