Speaker Profile
Robert Bitner

Robert Bitner

Healthcare Management
Lancaster, Pennsylvania, United States of America

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Bob has served as CEO since January 2011. Bob has served the organization in a number of different roles: Realizing that Pennsylvania needed a state program to serve as a launch point for organizations that wanted to ramp up to the national program, he was a member of the original group of individuals that brought KAPE into existence. He served on the original Board of Directors, eventually chairing the Board for two years.
Bob has been actively involved with the larger Baldrige community for more than twenty years serving in a variety of corporate, state, and local Baldrige-based programs. Prior to his involvement with KAPE and now MAAPE, Bob worked for the Dana Corporation for 18 years, where he led Baldrige related initiatives for the Commercial Vehicle Systems Division. He was also responsible for transferring best practices across the division, which included plants in the U.S. and Canada.
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