Monica Jacobs RN, MSc, MBA, CPHQ, CMQ/OE, CMQ

Monica Jacobs is an experienced and highly motivated individual with an enviable reputation for identifying quality improvements. She has a clear focus on efficiency and achievement of business objectives. Monica is a quality and performance management expert who combines a creative approach with logical analysis and evaluation, providing solutions to complex problems. She is committed to quality, experienced in risk / hazard techniques and implementation of Environment, Health & Safety management systems, while demonstrating exceptional strategy and planning capabilities. Responsible for establishing a corporate quality improvement system and team that promotes customer satisfaction. A champion of continuous improvement and currently working as Director of Quality, Safety and Performance Improvement for Capital Health, Abu Dhabi.