Jean Llamas MSN, RN, CCM, ACM, NCG, CDP

Jean is president and owner of Care Navigators, Inc. She has 21 years of experience as a Registered Nurse in a hospital setting (medical surgical, oncology, cardiac and addictions), skilled home care, evaluation and set up of durable medical equipment, private duty nursing, utilization management, outpatient and inpatient care management, diabetic education and insurance case management. Jean founded Care Navigators to help patients and families navigate the complex health care system – a service gap she uncovered as a working nurse. Recent projects include a large-scale readmission project in the largest healthcare system in Illinois and implementation of the two-midnight rule Medicare project within the same system.

Jean received her Master of Nursing with a focus in business from Benedictine University and a bachelor’s degree in nursing from Northern Illinois University. She is Milliman certified for Utilization Management. She obtained ACM certification by the American Case Management Association and CCM certification by the Commission for Case Manager Certification. She is also a member of Sigma Theta Tau.