Hollis Guill Ryan

Hollis was his principal caregiver. In 2003, Sam and Hollis participated in a focus group convened in conjunction with a visit from the Institute for Patient- and Family-Centered Care.

Subsequently, Hollis was invited to become a member of the hospital's Patient- and Family-Centered Care Steering Committee as a volunteer family advisor. The Steering Committee is co-chaired by the Director of Professional Practice and Patient- and Family- Centered Care. The Chief Nursing Officer attends frequently. The Committee is comprised of a wide array of diverse participants, including nurse managers, clinical supervisors, a chaplain, and representatives from many organizational units including Patient Relations, Center for Clinical Excellence, and Volunteer Services. Members of the committee worked with the executive team to incorporate the principles of patient- and family-centered care into the medical center's operating plan so that these principles guide every patient and family encounter. The goal is for every employee to exhibit behaviors that demonstrate patient- and family-centered care values