Gayle TangMSN, RN
Gayle Tang, Director of National Linguistic & Cultural Programs in Kaiser Permanente’s National Diversity Department, is a diversity champion and leader in the improvement of language access throughout Kaiser Permanente and the community. Gayle has led multiple strategic initiatives and created service delivery systems that have supported the provision of culturally and linguistically competent care to patients and their diverse communities. One of her major efforts and achievements, Gayle has developed and teaches a Health Care Interpreter Certificate Program with the goal of developing a cadre of linguistically and culturally competent healthcare interpreters. She continues to dedicate much of her time to promoting cultural and linguistic awareness between patients, health care professionals and the community, and is currently engaged in several research projects assessing the quality of language access services, entitled “Building Language Access Through Data Standards and Tools.” 2003 marks Gayle’s sixth year of teaching the course curriculum of the Health Care Interpreter Certificate Program at City College.