Dawn Nortman MSc, M.Litt

Dawn started her career in the NHS in research management. This led to a role as Manager & Scientific Advisor of 2 local research ethics committees. Dawn has a Postgraduate Certificate in Clinical Audit and has recently completed the Elizabeth Garrett Anderson Leadership program leading to an NHS Leadership Academy Award in Senior Healthcare Leadership and a Masters in Healthcare Leadership.

Dawn is accredited as an associate member of NHS Improvement’s Quality Service Improvement and Redesign (QSIR) teaching faculty and works as part of a strategic group within Kent Community Health NHS Foundation Trust to teach the QSIR program to staff in order to develop quality and improvement capability within the organization. Since then Dawn has provided leadership around clinical audits in community services, the acute sector, and mental health over a broad range of specialties. This has included presenting nationally on: Linking clinical audit with risk and quality; Engaging health professionals with quality improvement; Delivering change as a result of clinical audit findings; Delivering an effective annual clinical audit program; Continually developing clinical audits; Balancing QA and QI, Quality Improvement, and CQC ratings