Christopher Keenan BS

Christopher Keenan brings many years of management and marketing operations expertise to his role as Director of Governance and Operations at Bristol-Myers Squibb. He currently oversees global medical information contact center operations and business intelligence reporting in regions as diverse as the Americas, Europe, Asia, Middle East and Africa.

He has been widely referenced by trade and general publications such as Credit Card Management, Internet Retailer, USA Today, Delaware News Journal and the New York Times regarding his insight into the marketing and financial service industries. He is a sought-after presenter on topics such as striving for operational excellence, customer engagement and the power of unified data and analytics.

Mr. Keenan has been honored by the Philadelphia Direct Marketing Association (PDMA) and the Canadian Direct Marketing Associations (CDMA) for his marketing and operational excellence along with numerous Bristol-Myer Squibb awards.