Christina Borden PCMH-CCE

Christina Borden has spent a majority of her career working to improve patients and providers’ healthcare through implementing more rigorous standards for Patient Centered Medical Home. She has overseen, managed and implemented specific standards and initiatives at a Medicaid managed care association, on Capitol Hill and at NCQA. Christina is the Director for NCQA’s Recognition Programs Policy and Resources (RPPR). In her ninth year with NCQA, Christina oversees the development, implementation, and promotion of NCQA’s Recognition Programs (RP). She maintains and improves NCQA programs as clinical measures and standards change. Additionally, she works to educate stakeholders, interpret and maintain guidelines for RP programs and ensure NCQA’s programs properly align with federal guidelines and the healthcare industry as a whole. When appropriate, Christina represents the department publicly, including in forums for sponsors, state and federal agencies, professional organizations and other partners. Before joining NCQA, Christina worked at the Association for Community Affiliated Plans (ACAP) representing non-profit safety net health plans and as a health liaison on Capitol Hill.