Carmen Bowman MHS, BSW

Carmen Bowman is a consultant, trainer, author and owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor also serving on the four year panel with CMS developing the new guidance to Tags 248 Activities and 249 Qualified Activity Director. As a contractor to CMS, Carmen co-developed the Artifacts of Culture Change measurement tool, authored the background papers for and facilitated both Creating Home national symposiums.

She then facilitated the Task Force that developed the new Dining Practice Standards agreed upon by twelve national clinical standard setting organizations. Recently she co-authored a paper with Dr. Judah Ronch The Power of Language to Create Culture, a new book called Eliminating Alarms and Preventing Falls by Engaging the Whole Person and facilitated the first Surplus Safety Symposium. Carmen has a Master's degree in Healthcare Systems, a Bachelor's in Social Work and German, is a Certified Eden Associate and Eden Mentor, Certified Validation Worker and Group Practitioner. She co-founded the Colorado Culture Change Coalition, and with Action Pact has authored seven culture change workbooks plus hosts a monthly web culture change talk show called Conversations with Carmen.