Arnold Mackles MD, MBA, LHRM

Arnold Mackles, MD, MBA is a nationally recognized expert on Patient Safety. The mission of Dr. Mackles’ 35-year healthcare career has been to provide access to the highest quality care; first, during his 23 years of practice as a neonatal physician and then, for the past 12 years, as a National Patient Safety Expert in all areas of medical practice.

Dr. Mackles’ specific areas of expertise include Proactive Prevention of Medical Errors, Risk Management, Healthcare Performance Improvement Strategies, Creating / Maintaining a Culture of Patient Safety Excellence, Benchmarking Industry Leading Communication Protocols, Safe and Accurate Medication Delivery, Root Cause Analysis, Healthcare Technology, Medical Documentation, and Emerging Leadership Strategies in Patient Safety. He places a strong focus on systemic problems inherent within organizations and with individual providers that result in adverse patient outcomes.

Dr. Mackles is an Industry Thought Leader who brings a refreshing, no-nonsense, and solutions-based approach to all areas of Patient Safety. He plays many roles within the Healthcare space that include Expert Witness, Continuing Medical and Nursing Education Program Developer and Facilitator, Keynote Speaker, and Industry Consultant. Dr. Mackles incorporates a team approach consistent with individual accountability. His programs have been nationally acclaimed as timely, necessary, and valuable. While the healthcare industry rides the wave of national transformation and strategic shifts, Dr. Mackles’ programs and approach are pragmatic, contemporary, and ‘ahead of the wave.’ He leads the field in his commitment to improving patient safety, reducing medical errors, and enhancing the overall reputation of the healthcare industry. Program evaluations from physicians, nurses, CME directors, senior management, and attorneys are outstanding and verifiable.

Dr. Mackles is an industry change agent, a problem solver, and a creator of a positive organizational culture. He offers relationship management services both to healthcare institutions and their principal partners. His technical, organizational and negotiation knowledge and skills allow him to successfully manage the complex relationship issues that are ever-present in the provider sector of healthcare. His background as a Neonatologist, Patient Safety Expert Witness, Physician Reviewer, Author, and Presenter positions Dr. Mackles as one of the nation’s top experts on the subjects of patient safety and risk management. He teaches and promotes new, cutting-edge subject matter, while researching emerging trends to ensure full compliance with healthcare protocols and policies to meet stringent client mandates and objectives.