Hospitality Performance Network Global (HPN Global)

HPN Global developed its own sourcing platform based upon efficiency and, just as importantly, to foster relationships between hotels and clients. The company’s philosophy is to have a single point of contact at each hotel so a long-term relationship can be formed, resulting in priority handling of our inquiries. This also allows us to maximize our purchasing leverage and partnerships at the property level. The ease of the system response form allows hotels to submit their bids efficiently. Every group hotel in North America and most globally are preloaded into our system so hoteliers can respond to the RFP in literally less than 10 minutes. The quick follow up process conducted by the Senior Sourcing Specialist ensures responses are submitted in an appropriate amount of time. Typically, in North America the company’s RFPs have a response rate of 85% within 24 hours and virtually 100% within 48 hours.