American Health Connection, Inc.

ABOUT

The Company
The concepts that form the basis of Patient Communication Management® are rooted in Customer Relationship Management (CRM), which is used to manage a company’s interactions with customers and clients, dating back to the early 1980s. American Health Connection pioneered these concepts in the healthcare industry, enhancing customer services with healthcare-specific tasks such as pre-registration, payment pre-collection, and insurance verification.

Since our inception, American Health Connection has been the pioneer in advancing a patient-centric approach in healthcare, creating the nation’s first full-service healthcare call center company. Our earlier innovations and strategies enabled our customers to significantly improve their daily operations, enhance efficiencies and reduce cost. Our latest Patient Communication Management® suite of services is a fully comprehensive program far more advanced than the standard operating procedures of a typical healthcare facility.