Scripting WOW Customer Service

Scripting WOW Customer Service is organized by Viva Learning™ LLC.

Release Date: 12/07/16
Expiration Date: 12/7/27

Description:
The language we use can have a huge impact on how the patient perceives the practice, the doctor and the service provided. Impressions are formed within seconds from the patient’s first call, to the dental assistant seating the patient, to the hygienist explaining what’s going to happen to the dentist establishing trust. Learn how to make your first impression be the best it can be and preserving that WOW impression every time.