OVERVIEW

OC Dental Academy Dental Front Office is organized by OC Dental Academy.

Description:
In today’s dental practices, organizing and operating an efficient dental business presents many challenges. The purpose of this dental administrative course is to provide a program that illustrates the functions of the dental business office and to provide information on how to organize tasks, complete procedures, develop effective communication skills, and acquire a professional outlook towards dentistry. Our goal is for students to become a well-qualified administrative dental assistant who understands basic business concepts, understands all facets of the dental practice, and will become a loyal and active member of the dental team.

Students Will Be Trained in the Following Areas:
• Introduction to the Dental Profession
• Dental Basics
• Communication Skills: Principles and Practices
• Communication Skills and Telephone Techniques
• Written Correspondence
• Patient Relations
• Dental Healthcare Team Communication
• Computerized Dental Practice
• Patient Clinical Records
• Information Management
• Dental Patient Scheduling
• Recall Systems
• Inventory Management
• Dental Office Equipment
• Financial Arrangements and Collection Procedures
• Dental Insurance Processing
• Bookkeeping Procedures: Accounts Payable
• Bookkeeping Procedures: Accounts Receivable
• Employment Strategies
• Resume Skills Workshop