OVERVIEW

Communication Skills Course is organized by Virtual Medical Academy (VMA).

Introduction:
Communication is a fundamental clinical skill that, if performed competently and efficiently, facilitates the establishment of a relationship of trust between the medical staff and the patient-customer. Having good communication skills is also essential to collaborating on teams with your colleagues from other disciplines. Join us in this pre-recorded course to learn more about the topic and to improve your communication skills.

The course will cover the following lectures:

Basics of Communication
Effective Communication
Health Literacy
Communication Between Coworkers
Breaking Bad News
Informed Consent
Difficult Patients
Communication & Discharge
Health Communication
Conflict Management

Objectives:
By the end of this course the candidate will be able to:

Understand the role of communication in effective healthcare delivery
Describe the communication process
Define positive and negative communication
Identify strategies and tools to address health literacy in health promotion work
Describe the impact of effective coworker communication
Understand the SPIKES approach to breaking bad news
Identify the key elements of informed consent
Understand various tactics that could be used to deal with a difficult patient
Describe best practices that can be used to raise the effectiveness of discharge
Describe characteristics of effective health communication

Main Theme:
This is a pre-recorded course; contains 12 pre-recorded videos. Each video is approximately 10-15 minutes long

TARGET AUDIENCE

PhysicianNursingDentistPharmacistOptometristRespiratory TherapistAudiologistStudentsResidentsPhysiotherapistsOccupational TherapistsNutritionistsMedical TechnologistMid WiferyDental TechnologistEmergency MedicineHealthcare ProvidersDental AssistantsClinical PharmacistsSpeech-Language PathologistsPublic Health ProfessionalsFellowsOther Health ProfessionalsTechniciansPerfusionistsRadiotechnologistsPsychologistsPodiatristClinical Laboratory SciencesHealth AssistantsClinical NutritionInternHospital Administrators

SPECIALITIES

PsychologyMental Health and Law

CANCELLATION & REFUND POLICY

Cancellation Policy:
Contact us no later than 3 weeks before the event to cancel your registration. For cancellations, your registration fee will be refunded, minus a 30% cancellation fee.

No refunds will be given for registration cancellations made after that time.

Cancellation requests must include the registrant's name, email address, confirmation number, and amount paid. Send cancellation requests to support@emedevents.com