CCMC Ethics - Code of Professional Conduct for Case Managers is organized by AAACEUs. This Course has been approved for a maximum of Credit Hours: 2.
Course Overview:
This course is the Code of Professional Conduct for Case Managers (CCMC). You will learn the governing principles of the code and how they impact your daily practice.
Course Objectives:
1. Identify the 7 Rules of Conduct that may result in disciplinary action by CCMC
2. Explain the scope of Practice for Case Managers in terms of:
• Assumptions
• Underlying Values
• Definition of Case Management
• Ethical Issues
3. Discuss the standards for professional case management conduct in terms of:
• Advocacy
• Professional Responsibility
• Case manager/Client Relationships
• Confidentiality, Privacy and Recordkeeping
• Professional Relationships
• Research
4. Explain the procedures used to facilitate the work of the CCMC Committee on Ethics and Professional Conduct for:
• processing cases of alleged violation of the Code,
• sanctioning Certificants,
• processing appeals.
Course Outline:
• Preamble
• Principles
• CCMC Rules of Conduct
• Scope of Practice for Case Managers
• Selected Definitions
• Standards for Board-Certified Case Manager (CCM) Conduct
• CCMC Procedures for Processing Complaints
• Complaint Form
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