Root Cause Analysis Training: Advanced Principles and Practices

Root Cause Analysis Training: Advanced Principles and Practices is organized by Institute for Safe Medication Practices (ISMP) and will be held from Oct 20 - 22, 2026.

Description:
During this two-day live virtual training, RCA experts will cover advanced concepts, techniques, and strategies that will help participants improve their existing RCA process. Key concepts include just culture model, investigative interviewing, communication of safety events to patients and families, and principles of human factor engineering to operationalize and implement RCA improvement actions. This training will engage the audience in an interactive learning opportunity that blends didactic presentations by subject matter experts and group case study reviews and exercises.

Learning Objectives:

• Explain why systems thinking yields strong solutions to healthcare problems
• Discuss the role of senior leaders and the board in making safety a top organizational priority
• Describe how effective interviewing can enhance the RCA process
• Describe the benefits of a broader, multifaceted systems change approach that targets latent conditions.
• Identify opportunities to incorporate equity-related prompts into your causal analyses.
• Describe strategies to effectively communicate with patients and families when a patient safety event has occurred.
• Describe why peer support is a key element of the RCA process and a strong culture of safety.
• Describe how to classify individual and system failures in a Just Culture model