Managing Challenging Situations and Difficult People: Learn the Skills to Enhance your Personal and Professional Life

Managing Challenging Situations and Difficult People: Learn the Skills to Enhance your Personal and Professional Life is organized by Education at Sea, Nurses for Nurses Network (NFNN) and will be held from Nov 19 - Dec 01, 2026 at Celebrity Edge, Sydney, New South Wales, Australia.

CONFERENCE SYNOPSIS:
This Seminar has been developed to enable Nurses and other Health Professionals to improve their quality of life and enhance their emotional well-being by learning practical strategies for staying calm, setting boundaries, and responding with confidence in challenging situations and dealing with difficult people.

Expanding on our previous seminars and workshops on workplace bullying, this unique Seminar will explore interpersonal relationships from a different perspective. Its content will build on existing strategies for managing difficult personalities in the workplace and at home. This Seminar will give you the skills to deal with narcissists, bullies and other difficult people. Explore how your negative beliefs lead to feelings of poor self-worth and self-esteem, which hinders development and create unhappiness. .

Personal development encompasses skills that help us recognise our emotions and thought processes, as well as develop powerful assertiveness skills for navigating difficult situations. These learned skills help us take the necessary steps to reach our goals, improve our lives, and reduce stress. The two Seminar Facilitators will assist you in identifying and changing any negative self-beliefs and instead creating a more realistic and healthier self-perception.

THIS SEMINAR IS ABOUT YOU AND SELF-CARE

This Seminar is designed to allow a group to step back from their day-to-day demands and activities for a period of concentrated discussion and exploration of specific issues. In the past, Nurses have not been offered conference seminars or provided with the support that other professions have received. Although nurses comprise the largest group of healthcare professionals, their unique needs have often been overlooked.

The need for this nursing seminar is based on the counselling work of Anne Evans-Murray, as she works with many nursing clients who have experienced bullying or who wish to develop their own personal assertiveness skills. So, join us for this unique experience as we step back from our day-to-day demands and stressors and take advantage of the supportive environment that this Seminar offers.

LEARNING OUTCOMES:

At this conference you will:

• Learn about challenging personalities
• Gain skills to manage challenging situations in your professional and personal life
• Reflect on your own self-beliefs that could be adding to your current situation
• Enhance your communication and assertiveness skills

YOU WILL ALSO LEARN:

• The higher incidence of chronic illnesses in Nurses
• How low self-esteem and self-respect adversely affect the mental health and well-being of Nurses, as well as the ability to set limits with others.
• How to recognise destructive psychological games people play and how to avoid being caught up in conflict
• Clusters of personality disorders with a focus on borderline personality disorder (BPD), and others
• How many people with BPD and NPD are undiagnosed and affect the culture of the organisation
• The effects of repeated or extreme exposure to traumatic events as well as the adverse effect of long hours and shift work on the health of a Nurse.
• How to recognise destructive or irrational thinking that harms
• Cognitive behavioural therapy and how to apply it in our lives.
• A variety of strategies you can apply to assist with the enhancement of self-development, such as gratitude thinking, mindfulness, meditation and others
• Watch the fun, interactive role-play between the two experienced facilitators. Please note that you are not expected to take part in role-play—just sit back, enjoy, and learn from the process.

The Program:

The program content is provided by expert Educators with extensive clinical and education experience. The education content provided in this program meets the same exacting standards as anything offered in an Australian land-based program.

No matter what conference you attend you always need accommodation a cruise ship provides a great all-inclusive* accommodation option to enhance your Conference experience.

Education at Sea and The Nurses for Nurses Network combine great education with fabulous travel adventures. We have taken a holistic approach to Nursing Continuing Professional Development (CPD) to ensure you get the most out of your education-travel experience.