How To Create A Memorable Patient Experience In YOUR Practice

How To Create A Memorable Patient Experience In YOUR Practice is organized by Nova Southeastern University College of Dental Medicine (NSUCDM) and will be held on Nov 14, 2025 at Nova Dental Clinic, Davie, Florida, United States of America.

Description:
We all want patients who say “yes” to treatment, show up on time, consistently reappoint, refer friends and family members and more. It's not that difficult to accomplish, and it all begins with providing a memorable patient experience – from the time they call on the phone until the time they leave with a beautiful smile!

This fun, fast-paced course is perfect for all doctors and team members who want to easily take their practice to a level they never thought possible! In this course Dr. Madow takes a “deep dive” into steps that can turn any practice into one that is highly productive, extremely profitable, patient-centric, team oriented, and FUN! Plus, everyone will laugh so much they won't believe they're at a dental seminar!

Objectives:
At the end of this presentation attendees will learn:

• Why patients say “no” to treatment and how to change that forever!
• Dr. Madow's special secret for NEVER running late in your practice!
• How to get tons of referrals without begging, pleading, or sounding desperate!
• Happy team, happy patients, happy doctor? We'll show you how!
• Why not collect 100%? Here's the simplest and best financial policy.
• The “magic phrase” that MUST be said at every new patient appointment!
• Is your practice “Calibrated?” If not, you are losing patients and treatment.
• Five things that are wrong with your dental website and how to fix them immediately!
• The supercharged patient-friendly exam that gets patients to ask for treatment before you say a word!
• Why the “new patient fix” is so dangerous and how to get rid of it.
• The biggest mistake made when a new patient calls and how to end it - this will help you appoint more patients than ever before!
• Two “Obvious Secrets” to case acceptance. Learning them changes everything!
• The myth of the “Work / Life Balance” and how to truly find dental happiness.
• An amazing story that will change the way you look at dentistry forever!
• Much, much more!!