2nd Prehospital Emergency and Front Line Conference

2nd Prehospital Emergency and Front Line Conference is organized by Quebec Association of Emergency Physicians / Association des medecins d’urgence du Quebec (AMUQ), The Point in Health Social Services Education / Le Point en Sante Services Sociaux Education and will be held on Sep 11, 2025 at Quebec City Convention Center, Quebec City, Quebec, Canada.

Theme: Innovation at the service of the network, its stakeholders and the user

Description:
The Emergency, Prehospital, and Frontline Symposium reflects the commitment of leaders in emergency services, prehospital emergency services, and frontline services to work collaboratively and seamlessly. These sectors are the multiple gateways when a citizen perceives a health problem and wishes to address a need. The demand for care and services has increased exponentially since the end of the pandemic, and it is by collaborating, communicating effectively, benchmarking, and innovating that all stakeholders will be able to improve and expand service delivery.

This conference is intended to be a unique and benevolent event to exchange on the projects and realities of all stakeholders working in the field of access to acute primary care. It thus allows us to come together to jointly establish, implement and highlight, share and perpetuate concrete solutions, innovative and interdisciplinary practices to overcome the challenges associated with emergency room overcrowding.

With this in mind, three main areas are being explored to achieve this: the clinical component, the user continuum component, and the technological innovation and performance component. The various stakeholders must work together to complement each other, and the conference aims to exchange best practices to better address the key challenges in each sector.

The conference aims to highlight these innovative and exemplary practices that enable the optimal use of resources in order to improve access, quality, fluidity and efficiency of health care and services.

Main guidelines:
Three areas to explore – clinical aspects, patient continuum and technological innovation

• Understand the roles of the different actors and to what extent they act in a complementary manner (SPU – PL – Emergency).
• Exchange on best practices and the main challenges encountered in each sector.
• Present innovative and exemplary practices enabling the optimal use of resources while taking into account each person's mission: the right user, in the right place with the right professional with a view to fluidity and efficiency.
• Share the main directions, major projects underway and to come which could improve services to the population in the health network.
• Define existing or desirable indicators with the aim of improving knowledge and understanding of them.