Northern Virginia Dental Society (NVDS) CE Program – “Unlocking the Secrets of Leadership, Hiring & First Impressions” with Robyn Reis

Northern Virginia Dental Society (NVDS) CE Program – “Unlocking the Secrets of Leadership, Hiring & First Impressions” with Robyn Reis is organized by Northern Virginia Dental Society (NVDS) and will be held on Nov 08, 2024 at Falls Church Marriott Fairview Park, Falls Church, Virginia, United States of America.

Synopsis:
Join Robyn Reis from All-Star Dental Academy for an interactive and insightful exploration of the core principles and strategies for effective leadership, successful recruitment, and creating memorable first impressions for patients. You’ll learn practical insights into what being a leader really means, and the art of recruitment, with an emphasis on the 5 ways for attracting and retaining talented team members in a tough labor market. You’ll also discover the steps behind making every call a GREAT Call?, and the answer to the #1 unspoken question every caller doesn’t ask. Through real-world examples and actionable takeaways, you’ll leave this presentation with the knowledge and tools needed to take your practice to the next level!

Course Objectives:

• What consists of a leadership mindset
• How to avoid common recruiting and hiring mistakes
• Elements of effective job postings and key interviewing guidelines
• Effective interview questions to uncover talent
• Effective ways to onboarding a new hire
• Beyond 90 days: engaging and retaining a high performing team
• Foundational Elements of the GREAT CallTM process
• Verbiage to create consistent patient experiences
• Steps to minimize broken & cancelled appointments