OVERVIEW

Science of High Reliability: Fall Institute 2022 is organized by the American Association for Physician Leadership (AAPL) and will be held from Oct 29 - 30, 2022 at Scottsdale, Arizona, United States of America.

Description :
High reliability is the study of human performance in complex systems. In this course, physician leaders explore systems thinking, analysis of serious safety events, and techniques to minimize mistakes. The curriculum covers strategies and tactics to change organizational culture, improve team performance, and exhibit leadership behaviors.

Course Objectives :
• Define reliability, and describe how reliability can be measured and expressed.
• Describe how human errors and latent system weaknesses combine to cause events using Reason’s Swiss Cheese Effect.
• Describe how culture can shape behavior and prevent human error using Cook and Wood’s Sharp End model.
• Provide examples of the five (5) behavior-shaping factors and three (3) steps to culture change.
• Explain both safety and leader behaviors, and their selection process, within a hospital, service line or single unit.
• Examine leader behaviors and their use within high-reliability organizations.
• Recognize impactful culture change opportunities (e.g., incident reporting, stopping the line, visual control, data movement/presentation, pattern recognition)

Additional details will be posted as soon as information is available.