Root Cause Analysis: 2 Day Intensive Training Course (Nov 12 - 13, 2018)

Root Cause Analysis: 2 Day Intensive Training Course is organized by Healthcare (HC) - UK Conferences and will be held from Nov 12 - 13, 2018 at De Vere West One, London, England, United Kingdom.

Course Description:
It is clear from the evidence reviewed during the course of this inquiry that the investigative processes in the health service in England remain obscure and difficult to navigate for patients and families. As a result, patients and families are excluded by the system, which must become open and learning-focused if investigations are to lead to positive changes in the system. Families and patients should, as a matter of course, be included in investigations and should feel confident that lessons will be learned as a result of clinical incidents.

InPractice this interactive and practical course will provide a structured approach to an incident investigation from an initial understanding of the legal and factual context, through to information collection, analysis, the report and writing a final action plan.

The first day will focus on information collection, data organization and analysis. The second day of this interactive training will provide guidance on how to support staff and interview techniques. There will then be a root cause analysis case study.

Course Objectives:
• Information collection and organization
• Interview techniques
• How to write a tabular timeline
• How to analyse care and service delivery problems, and contributory factors
• Making effective recommendations
• Provision of a model report and checklists

Additional details will be posted as soon as they are available.