Compelling Communication: Creating Engagement, Understanding and Results

Acquire ready-to-use communication tools to increase employee engagement, clarify performance expectations and create a culture of collaboration—resulting in a more purpose-driven and productive organization.

You'll Learn:

1. Enhance leadership and coaching skills to deliver aligned messages connecting behavior to mission execution.
2. Apply communication techniques to create a feedback-rich environment, minimize negativity, convey respect, encourage peer to peer leadership and navigate difficult conversations.
3. Obtain methods to increase staff and organization engagement and decrease turnover and anxiety.
4. Gain comfort in clarifying performance expectations to reduce miscommunications and safety errors.
5. Understand how fear creates conflict and undermines quality.
6. Identify the roles of respect and safety in delivery of difficult messages.
7. Develop a personal action plan incorporating tactics and lessons learned.