Craig ClapperChief Knowledge Officer | Charlotte, North Carolina
Craig Clapper, PE, CMQ/OE, is partner at Press Ganey Strategic Consulting and was a founding partner of Healthcare Performance Improvement, which was acquired by Press Ganey in 2015. Mr. Clapper has more than 25 years of experience improving reliability in nuclear power, transportation, manufacturing and healthcare. He specializes in cause analysis, reliability improvement and safety culture improvements. He now is the lead consultant on several safety culture engagements for healthcare systems.