Risk Management Consult: Achieving Cultural Competence is organized by Medical Risk Management, Inc.
Course Release Date: 12/1/2012
Course Expiration Date: 4/30/2020
This course is designed for those who want to improve their ability to care for patients from diverse cultural backgrounds.
Medical Risk Management, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing education for physicians. Medical Risk Management, Inc.designates this enduring material for a maximum of 6 AMA PRA Category 1 Credits™.
CorExcel is accredited as a provider of nursing continuing education by the American Nurses Credentialing Center's Commission on Accreditation. Satisfactory completion of the test will earn the nurse 14.9 contact hours.
The better you understand your patient’s language and culture, the easier it is to elicit a useful history, investigate symptoms, reach a correct diagnosis, and coordinate a mutually-agreeable treatment and follow-up plan with your patient. Ideally, therefore, every patient should be matched with a physician who is fluent in both the patient’s primary language and his cultural background. But in a world of 6 billion people divided among 191 nations and speaking over 6000 languages, this isn’t always possible. And as America becomes increasingly diverse, you will inevitably find yourself attempting to diagnose and treat patients whose language, culture and beliefs may be totally unfamiliar to you. Despite these barriers, you will still be expected to provide such patients with the same quality, compassionate care as you provide to those from mainstream American culture. And to do this, you must develop cultural competence.
Upon completion of this course, a physician should be able to:
• Explain the inherent dangers of allowing friends or family of the patient to serve as translators.
• Describe the correct protocol for working with a translator.
• Determine whether a patient from a different language or culture understands you well enough to offer informed consent and to carry out follow-up instructions.
• Design specific strategies for identifying and overcoming communication barriers that may be interfering with your ability to provide appropriate care.
Additional details will be posted as soon as information is available.
Physician Assistants, Risk Management and Medical Negligence