• 135463+ Medical Conferences
  • 251 Specialties
  • 10418 Organizers
  • 150771 Speakers
  • 155 Countries
  • 4526 Cities
CME Conference Registrations Sold
Home  >  Conferences  >  Patient Experience Insight Summit: Demonstrating Responsiveness to Feedback

Patient Experience Insight Summit: Demonstrating Responsiveness to Feedback

Jan 18, 2019   |   London, England  United Kingdom
Specialties : Patient and Family Centered Care   |   Nursing
Conference Brochure

Patient Experience Insight Summit: Demonstrating Responsiveness to Feedback is organized by Healthcare (HC) - UK Conferences and will be held on Jan 18, 2019 at De Vere West One, London, England, United Kingdom.

This conference will focus on measuring, understanding and acting on patient experience insight, and demonstrating responsiveness to that insight to improve care. Through national updates and case study presentations the conference will support you to measure, monitor and improve patient experience in your service, and demonstrate responsiveness to the feedback you receive. Sessions will include learning from patients, a national update, practical sessions focusing on delivering a patient experience based culture, measuring patient experience, using the June 2018 National Patient Experience Improvement Framwork, demonstrating insight and responsiveness in real time, using patient experience to drive improvement, changing the way we think about patient experience, and learning from excellence in patient experience practice.

This conference will enable you to:
• Network with colleagues who are working to monitor and improve patient experience
• Learn from outstanding practice in developing systems to improve patient experience insight
• Learn how to use the National Patient Experience Improvement Framework in practice
• Understand the national context for patient experience
• Reflect on CQC key lines of enquiry for patient experience
• Understand how to work with staff to act on patient experience feedback in real time
• Change the way you think about patient experience – the 1000 days programme and #EndPJParalysis
• Identify key strategies for developing a patient experience cultures
• Develop your role demonstrating insight and responsiveness
• Understand how you can enable frontline staff to engage real time patient feedback from patients
• Self assess and expand your skills in incident investigation and RCA for medication error.

Registration Desk

Contact No. : 01932429933


Registration Type Due Date Price
NHS, Social care, private health care organisations and universities Conference Fee 17 Jan,2019 GBP 438.00
Voluntary sector and charities Conference Fee 17 Jan,2019 GBP 360.00
Commercial organisations Conference Fee 17 Jan,2019 GBP 594.00
View Expired Tickets
view all
  • Drive Walk Transit Bicycle

Venue Address

De Vere West One
9-10 Portland Pl, Marylebone
London, England, United Kingdom

Plan Your Travel


Please Rate this Conference


Reviews Given by People

No Reviews available. Be the first to write a review.

Hotels Near Venue

Novotel London Greenwich
6.27 miles from venue
Price : USD 108.88 Per Night
Doubletree By Hilton London - Greenwich
6.23 miles from venue
Price : USD 102.41 Per Night
Hilton London Canary Wharf
5.63 miles from venue
Price : USD 119.87 Per Night
The Hide London
5.6 miles from venue
Price : USD 113.19 Per Night

Session Details

Session Topic Start Time End Time Location Description Speakers

Workshop Details

Title Start Time End Time Workshop Fee

Subscribe to our Newsletter


Subscribe to our newsletter and receive updates on medical conferences, board review courses and news