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Home  >  Conferences  >  International Patient Experience Symposium by Business Innovation Institute (BII) Alliance

International Patient Experience Symposium by Business Innovation Institute (BII) Alliance

Nov 12 - 14, 2018   |   Abu Dhabi, Abu Dhabi  United Arab Emirates
Specialties : Healthcare Management   |   Health Informatics   |   Hospital safety
Conference Brochure

International Patient Experience Symposium is organized by Business Innovation Institute (BII) Alliance and will be held from Nov 12 - 14, 2018 at Bab Al Qasr Hotel, Abu Dhabi, United Arab Emirates.

Under the patronage of the Ministry of Health & Prevention, BII is pleased to announce the inaugural launch of International Patient Experience Symposium scheduled for 12th -14th November 2018 in Abu Dhabi (UAE). Emphasizing the paradigm shift towards 'person-centred care' and propagating patients to be equal partners of their own care journey; the event will re-imagine the existing care models and help deliver on the strategic promise of experience excellence.

With many healthcare organizations struggling to define what the patient experience really looks like it is important to understand the role that everyone plays throughout the patient's journey at all levels, from the Hospital CEO to the clinical staff to the receptionist.

The two days conference program will re-imagine the existing care models and help deliver on the strategic promise of experience excellence. No matter where your organization is on the journey to patient experience, you’ll walk away with smart insights, actionable tactics and an imagination full of possibilities to drive your PX strategy to the next level.

Core Themes :
• Building & Sustain PX Initiatives across the Continuum of Care
• Boost Employee Engagement & Wellbeing to Achieve PX Goals
• Capturing Patient Stories to Transform Delivery of Care
• PX Innovation & Technological Interventions
• Next Level Engagement & Communication at the Heart of PX
• Facility Design Revolution - PX Re-factored

• Dr. Ayesha Al Mutawa, Chief Innovation Officer, Director of Strategy & Future Department | Ministry of Health & Prevention, UAE
• Eman Mohammed Alturaiki, Director General – Patient Experience Center | Ministry of Health Saudi Arabia
• Dr. Jorge Guzman, Chief of Staff & Chief Critical Care | Cleveland Clinic Abu Dhabi
• Dr. Ramadan AlBlooshi, CEO | Dubai Healthcare City Authority – Regulation (DHCR)
• Michael Davis, COO | NMC Healthcare
• Dr. Mounes Kalaawi, Co-Founder & CEO | Clemenceau Medical Center
• Rana Abdulrahman AlJebreen, Patient Relations Director | King Faisal Specialist Hospital and Research Centre
• Mariano Gonzalez, CEO | Danat Al Emarat Hospital for Woman & Children

Additional details will be posted as soon as they are available.

View All Speaking

Ayesha Al Mutawa
Ayesha Al Mutawa

Quality Management

Jorge A. Guzman
Jorge A. Guzman

Critical Care Medicine

Ramadan AlBlooshi
Ramadan AlBlooshi

Healthcare Management


Conference Details

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Registration Desk

Contact No. +971 4 229 7955

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Venue Address

Bab Al Qasr Hotel
Corniche Road West
Abu Dhabi, Abu Dhabi, United Arab Emirates

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Hotels Near Venue

The St. Regis Abu Dhabi
1.48 miles from venue
Free Wifi
Marriott Executive Apartments Downtown Abu Dhabi
1.62 miles from venue

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