Three Faces of Quality is organized by American Association for Physician Leadership and will be held during Apr 26 - 28, 2018 at Boston, Massachusetts, United States of America. This CME Conference has been approved for a maximum of 24.00 AMA PRA Category 1 Credits.
Three Faces of Quality to discover how to design and implement systems that drive better patient and business outcomes. The curriculum shows physician leaders how to guide teams toward higher quality health care. It demonstrates the use of performance tools that improve quality and ensure patient safety. By the end of the course, physician leaders will have explored cultures of high reliability, error mitigation and plans to initiate quality movements within organizations.
• The personal leadership characteristics necessary to create sustainable, high-quality health care
• The design details and implementation strategy for a basic quality management system
• Eight common performance improvement tools
• Six traditional strategies for influencing physician behavior to improve quality and cost-effectiveness
• The critical components of an evidence-based medical staff peer review process
Conference Objectives are :
• Detail the typical roles of physicians in quality management as well as your current and future role as a physician leader guiding a team in the support of high quality health care.
• State the personal leadership characteristics necessary to create sustainable, high quality health care.
• Outline the design details and implementation strategy for a basic quality management system that leads to the improvement of health-care delivery and ensures patient safety using standard performance improvement tools.
• Describe and demonstrate the detailed application of eight common performance improvement tools, and illustrate their use in the design of a typical performance improvement task.
• Objectively describe the current level of medical care safety, and distinguish adverse events and error.
• Give the definition for a high reliability organization (HRO) and its resultant culture of safety, and provide three examples of how HROs prevent, detect and mitigate errors.
• Detail the principal components of the high reliability culture of commercial aviation and how it has provided a model for medical safety.
• Describe the contents of an effective error disclosure policy and procedure.
• Give a detailed summary of the Just Culture algorithm, and illustrate its application in the institutional response to error and adverse events.
• Summarize the critical components of an evidence-based medical staff peer review process, and construct a tool for the ongoing evaluation of its effectiveness.
• Using the Quality Status Survey Instrument and the AHRQ Culture of Safety Survey, outline a plan for returning to your home institution and initiating a basic quality improvement plan.
• Compare and contrast quality management and re-engineering as alternative approaches to improving quality of processes within health care.
• Describe the principal components of population-based care, and provide examples of each component for a particular chronic condition.
• Describe the six traditional strategies for influencing physician behavior to improve quality and cost-effectiveness.
• Define the three key elements of an alternative model for influencing physician behavior to improve quality.
Additional details will be posted as soon as they are available.